Don Capparella, MBA, CTC
Chief Executive & Founder,
Quality Travel Solutions
Don Capparella is a business owner, travel consultant, tour designer, tour director, travel educator, and author.
He began his travel career in the late 90’s as a corporate travel consultant. For several years he left the travel industry to climb the corporate ladder in call center and human resources management. While this honed his business acumen, his love of the travel industry (and traveling) never waned. He jumped back into the industry in 2009, starting his boutique agency, Quality Travel Solutions (QTS). As his business flourished, he added new lines of business, including his tour operating business. His passion for sharing the world with others led him to design and lead custom tours around the globe. For the last two years, he has been very involved in escorting groups to Cuba. Upcoming QTS travel experiences include: Cuba, Italy, Spain, South Africa, Ireland, Patagonia, and more! He currently leads a team of 15 Travel Consultants and Tour Directors.
One of Don’s passions is educating new consultants entering into this exciting world of travel and tourism. He recognizes how Millennials can help shape the future of our amazing industry. Since 2011, he has been teaching the Travel Institutes TAP curriculum. In 2016, Don took an active role in authoring the new CTA program for the Travel Institute. In 2018, Don because a member of the Professional Educators Program (PEP) for the Travel Institute. In 2019, QTS became a member of the National Tour Association (NTA).
Don believes strongly in giving back to the communities in which we live and travel. Don is a certified "Good Travels Advisor" and member of the Good Travels Advisor Agent Council for the Tourism Cares organization. In 2018 Don participated in the "Tourism Cares With Jordan" event in which world travel leaders are coming together to explore the power of tourism to drive positive social change.
Don holds his A.A.S degree in Travel and Tourism from Westchester Community College, his B.S. in Business and Hospitality from the New York Institute of Technology, and an M.B.A in Human Resources Management from the University of Phoenix. Don also studied International Relations at the Harvard University Extension School. Don currently holds his Certified Travel Associate (CTA) designation and his Certified Travel Counselor (CTC) designation.
Facebook (Travel Agency): https://www.facebook.com/QualityTravelSolutions/
Facebook (Tours): https://www.facebook.com/ToursWithQTS/